PN
Pinky N
1 reviews | Active since Sept 2019
04 Sept 2019, 07:13
Complain unhappy customer
Yesterday at Pick n Pay Middestad, in Bellville there was a special on groceries like Rama, juice, vegetables, fruit and more, what I did not like was the pick n Pay staff members where the first people to take everything that was on special and did not let the customers to take for themselves, point number two, at a till when we where wait to be service on queue, the Pick n pay staff members where paying for their items and kept us waiting for long, at Kiosk the lady by the name of Nwabisa Krweqe was helping the staff to do this injustice practice this happen all the times and manager who I confronted did nothing about.
Helpful (0)
Replies (1)0
Replies (1)Pick n Pay's replyOfficial
04 Sept 2019, 12:00Good day Pinky Ngwenya,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We do not condone this sort of behavior at our stores. We are busy addressing this with management & the regional team.
Correspondence to your complaint will be done via this team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We do not condone this sort of behavior at our stores. We are busy addressing this with management & the regional team.
Correspondence to your complaint will be done via this team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply04 Sept 2019, 12:00
Official
Good day Pinky Ngwenya,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We do not condone this sort of behavior at our stores. We are busy addressing this with management & the regional team.
Correspondence to your complaint will be done via this team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We do not condone this sort of behavior at our stores. We are busy addressing this with management & the regional team.
Correspondence to your complaint will be done via this team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
