EM
Emma M
1 reviews | Active since Aug 2019
22 Aug 2019, 15:45
Complain
Apparently we not allowed to season our popcorns at pick 'n pay Alexendra Pan Africa Mall. The service was so bad the lady that works outside with popcorn made a seen with the spice as i was seasoning,she shouted at me and said the store needs profit so I cannot season the way I want. If pick 'n pay has any restrictions with their spices could they kindly write it in bold so that we know before buying.
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Pick n Pay's replyOfficial
23 Aug 2019, 14:38Good day Emma,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply23 Aug 2019, 14:38
Official
Good day Emma,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team