1 reviews | Active since Jun 2018
complain
on the 10/06/2018 I GEORGE MONTSHO was at pnp cradlestone and I received bad service from ELELWANE because I saw an item at the shelf's with 14.99 only to find out the item was 20.99 when I reached the counter,then ELELWANE gave me a bad attitude and sold me the item with 20.99 but I saw the item with 14.99 and she said even if I report her she doesn't give a ****,this was not the first time I receive bad service due to wrong prices they advertised to the customers and as from now I will no longer shop at pnp due to their bad services towards customers.i will like to see this matter resolved name: GEORGE MONTSHO contact: ********** 124 email: **********
Good day,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Cradlestone Store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Cradlestone Store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,