company doesnt need people like you

Hi i experianced bad customer service at one of your store, can someone tell me how does the smart shopper works as u can't swipe twice even if you buying goods at the same time,since i have been a pick n pay customer it was my first ttime to hear that,what if you forgot something and you decide to leave the parcel at the counter and you ha've to pay again they will tell you u can't swipe again , in order to swipe you must go outside and came back again ,<br> <br> I was told by a cashier and cashier called the manager by the name of THEMBELIHLE OR THEMBEBEKILE i find it unprofessional and unfair to customer,it doesn't mean you doing ***** <br> <br> I even asked her where can i check that as it must must be written on your terms and cconditions ,she said i must go and find out myself and she walked away,what kind of manager she is if it's true she's a manager<br> <br> Can i have full explanation