NF
Nathier F

1 reviews | Active since Mar 2015

24 Jun 2015, 13:22

****roaches in the display cases were the cakes a

I visited Pick n Pay Darras center in Kensington and to my disgust while waiting in the Que at the bakery noticed ****roaches crawling in the display cabinet were the donuts were kept.<br> <br> I reported this to the manager (Black lady) who refused to give her name and commented that this was very unhygienic and that they should close down the area to fumigate. Her response was that of they are aware of the problem and are fumigating at night....Hello not only am i buying your product that who knows what crawled over i am also eating poison while you fumigate at night and open for business the following day???<br> <br> I am resident in the suburb for 15yrs spending my money at your store and deserve a explanation or i will put the pictures i took of the ****roaches and post them all over social media.<br> <br> This incident happened two months ago but i awaited feedback from the store and to date received nothing, when inquiring at the store i get told the problem has been resolved...NO IT HAS NOT BEEN RESOLVED WITH ME BY ANYONE OF PICK N PAY.

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Replies (1)
Pick n Pay
Pick n Pay's reply24 Jun 2015, 13:45
Official
Hello Nathier786,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our Darras Centre store.

We have escalated this matter to our Gauteng regional office for their attention, and they will be in contact with you shortly.

Kind regards

Marise Brown

Ref Number : ***