yG
yaseen G

1 reviews | Active since May 2015

07 May 2015, 18:23

****roach found in a hamburger roll

On the 16 April 2015. I was working late so I bought hamburger rolls at pick n pay in promenade malls branch. So I found out while I was eating that there was something I bite on, so I had a look and found out it was a ****roach. I stopped just there on when to report it & I told the guy in charge who's name is Roskin he respond that he could not assist me but he can only give me a whole chicken which I wasn't fully satisfied with. I told him I don't want the chicken because I felt sick and nausea i didn't evens had an appetite I never felt so disgusted in my whole entire life & why can't they put someone in charge that can deal with such customer service cause his service is totally unacceptable. I mean it's a ****roach and he wanna bribe with a chicken that's unacceptable.<br> <br> <br> <br> . <br> <br>

0
Replies (1)
Pick n Pay
Pick n Pay's reply11 May 2015, 11:08
Official
Hello yagab,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***