1 reviews | Active since Nov 2014
CLOSE SHOP PLEASE YOU EMBARASSING RAYMOND ACKERMAN
Im only giving it 1 star as I am forced to but if it wer from me it would be a big fat ZERO. Pick n Pay Hyper Boksburg....WHAT IS HAPPENING??? I was there on 27/07/2019 The shop was full of paying customers and empty of working staff. How do you have 7 open tills on a month-end? How is it that all supervisors and management is unavailable at the same time when needed? Do you not feel embarrased that it had to be announced over the intercom for all supervisors to return to their posts? Is this really Raymond Ackermans legacy that is being thrown to the dogs? Cashiers who dont give a damn as long as they are in conversation why should they worry if their queues are moving? Its ABSOLUTLEY PATHETIC!!! I have never seen people wait so long that eventually everyone started taking snacks and drinks as they could see that standing in a queue for over an hour is a definite possibility. WHERE IS THIS COMPANYS CUSTOMER SERVICE? DO YOU EVEN CARE?
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the bad service experience and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the bad service experience and inconvenience caused, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
