HW
Henry W

1 reviews | Active since May 2013

05 Sept 2015, 19:28

Close before 7

I got to the doors 3 min before 7 and they where locked already. I asked the security guard how he could lock before 7 and he told me he closed the doors and they are closed now. If he is the first person your clients must deal with, you are going to loose lots of clients. I only buy at your shop daily, now I am thinking of driving to the top spar and buy there, they are not rude and always have time for there clients. It is not the first thing that happened that is not nice there. Some days we have to wait for the person that weights the fruits too. It just takes one thing to make you fed up. What he does not realize is that nobody can afford to loose clients, if he continuous like this you will loose more.

0
Replies (1)
Pick n Pay
Pick n Pay's reply07 Sept 2015, 10:19
Official
Hello henry2006j,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, in respect of your poor experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,