1 reviews | Active since May 2012
Client Service
<p>05/08/2017 was at PnP Mulbarton & not happy abt da service I received. Calamata Sytle Olives 770g. on the shelf the price was R17.99 but was charged R59.90, i realised diz in da car & I went back into da store to verify da price then spoke to da supervisor regarding diz. She then went 2 da manager who decided to give me my money back instead of rectifying da problem. Worse the staff dooesn't even know their manager's surname when I asked for her name & surname. I mean what diz manager did showed very well that she doesn't care abt PnP clients hence now PnP is retrenching. PnP should start retrenching pepople like her.</p>
Good day Enid,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Enid,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
