PM
Palesa M
1 reviews | Active since Jul 2020
24 Sept 2025, 22:34
Clarity on packaging..
I bought savanna today by meadolwands pick n pay liquor soo it had 2 dates on the bottle states 05/2025 and the packaging 08/2025 soo can I get clarity..
Helpful (0)
Replies (3)0
Replies (3)
Pick n Pay's replyOfficial
25 Sept 2025, 11:12Hello Palesa,
Thank you for reaching out to the Pick n Pay Customer Care Team. We apologize for the delay in our response.
We are sorry to hear about the unfortunate experience you've encountered.
Please be advised, you would be required to take the item to the store along with the till slip or Smart Shopper card swiped and speak to the manager. They will assist you accordingly in rectifying the matter. As per our Refunds and Returns policy, then item needs to be in its original packaging. You may view our Refunds and Returns policy via the following link >>> https://www.pnp.co.za/pnpstorefront/pnp/en/returns-policy for more information.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: *** Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Thank you for choosing Pick n Pay. Kind Regards, The Pick and Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team. We apologize for the delay in our response.
We are sorry to hear about the unfortunate experience you've encountered.
Please be advised, you would be required to take the item to the store along with the till slip or Smart Shopper card swiped and speak to the manager. They will assist you accordingly in rectifying the matter. As per our Refunds and Returns policy, then item needs to be in its original packaging. You may view our Refunds and Returns policy via the following link >>> https://www.pnp.co.za/pnpstorefront/pnp/en/returns-policy for more information.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: *** Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Thank you for choosing Pick n Pay. Kind Regards, The Pick and Pay Team
Best regards,
Pick n Pay's reply25 Sept 2025, 11:12
Official
Hello Palesa,
Thank you for reaching out to the Pick n Pay Customer Care Team. We apologize for the delay in our response.
We are sorry to hear about the unfortunate experience you've encountered.
Please be advised, you would be required to take the item to the store along with the till slip or Smart Shopper card swiped and speak to the manager. They will assist you accordingly in rectifying the matter. As per our Refunds and Returns policy, then item needs to be in its original packaging. You may view our Refunds and Returns policy via the following link >>> https://www.pnp.co.za/pnpstorefront/pnp/en/returns-policy for more information.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: *** Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Thank you for choosing Pick n Pay. Kind Regards, The Pick and Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team. We apologize for the delay in our response.
We are sorry to hear about the unfortunate experience you've encountered.
Please be advised, you would be required to take the item to the store along with the till slip or Smart Shopper card swiped and speak to the manager. They will assist you accordingly in rectifying the matter. As per our Refunds and Returns policy, then item needs to be in its original packaging. You may view our Refunds and Returns policy via the following link >>> https://www.pnp.co.za/pnpstorefront/pnp/en/returns-policy for more information.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: *** Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Thank you for choosing Pick n Pay. Kind Regards, The Pick and Pay Team
Best regards,
PM
Palesa M's updateReviewer Update
25 Sept 2025, 16:31So is the expiry or batch number? On Savanna 2 for R200.
PM
Palesa M's update25 Sept 2025, 16:31
Reviewer Update
So is the expiry or batch number? On Savanna 2 for R200.
Pick n Pay's replyOfficial
28 Sept 2025, 13:18Hello Palesa,
Thank you for reaching out to the Pick n Pay Customer Care Team.
We apologize for the delay in our response.
Kindly note that the store will be in touch with you regarding the outcome of your query.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: *** Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Thank you for choosing Pick n Pay. Kind Regards,
The Pick and Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
We apologize for the delay in our response.
Kindly note that the store will be in touch with you regarding the outcome of your query.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: *** Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Thank you for choosing Pick n Pay. Kind Regards,
The Pick and Pay Team
Best regards,
Pick n Pay's reply28 Sept 2025, 13:18
Official
Hello Palesa,
Thank you for reaching out to the Pick n Pay Customer Care Team.
We apologize for the delay in our response.
Kindly note that the store will be in touch with you regarding the outcome of your query.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: *** Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Thank you for choosing Pick n Pay. Kind Regards,
The Pick and Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
We apologize for the delay in our response.
Kindly note that the store will be in touch with you regarding the outcome of your query.
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** WhatsApp Link: https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: *** Email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Thank you for choosing Pick n Pay. Kind Regards,
The Pick and Pay Team
Best regards,