lN
linda N
1 reviews | Active since Jun 2015
10 Jun 2015, 19:45
chocolate with worms
Bought beacon brizillan nuts nd coconut chocolate on 6/6/15 at the above store which when I opened had tiny worms coming out the chocolate. Took it back to the store only for the manager to say sorry and we must contact customer care.which we did.they reply was sorry also. Is sorry the new ....f**k u? ...what happens to these people that sell these stuff to us?
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Pick n Pay's replyOfficial
11 Jun 2015, 08:47Hello truth-about-it,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the poor customer service received , and for the poor quality of the product.
We have escalated this matter to our KZN regional office for their attention, and they will be in contact with you shortly.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the poor customer service received , and for the poor quality of the product.
We have escalated this matter to our KZN regional office for their attention, and they will be in contact with you shortly.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply11 Jun 2015, 08:47
Official
Hello truth-about-it,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the poor customer service received , and for the poor quality of the product.
We have escalated this matter to our KZN regional office for their attention, and they will be in contact with you shortly.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the poor customer service received , and for the poor quality of the product.
We have escalated this matter to our KZN regional office for their attention, and they will be in contact with you shortly.
Yours Sincerely
Marise Brown
Ref Number : ***