DO
Deon O

1 reviews | Active since Oct 2017

29 May 2021, 16:09

chlid protection

Today i went to 5 different liquor stores in search of a specific item that i did not get. And my nephew (10) went shopping with me. 4 out of the 5 liquor store (3 out of the 4 was pnp liqour) had no problem with my nephew going intop the store with me. as he was wearing a mask and sanitized his hands. i would like to know why wasn't allowed with me into pnp liqour somerset mall. the cashier (ashley) said he can't come in because they are scared he will break something. i asked her what will happen if he get kidnapped as there was no special supervision for kids. security was busy sanitizing peoples hands. i want to know what will pnp do if he gort kidnapped?? i told her i'll rather pay for anything he bareks then have him kidnapped. we live in a very dangerous time. daily theres kids getting kidnapped. i would understand if he was alone or with other minore. but he was with full supervision of a adult!! I asked the manager (Aldrin) why is he not allowed in. He said it was a management decision so why only this specific pnp?

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Replies (1)
Pick n Pay
Pick n Pay's reply01 Jun 2021, 16:43
Official
Hi Deon Thank you for reaching out to the Customer Care Team. Please accept our apologies for the delay in response to this post. Due to a technical error we were not able to respond sooner. We have raised this as a complaint with our management team who has advised they have already been in contact with you to assist. Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below. Chat to us on WhatsApp: +***7Call us on   : ***Email us on: *** Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00Thank you for allowing us the opportunity to have this resolved. Kind Regards,The Pick n Pay Team