KB
Kurt B

1 reviews | Active since Mar 2009

18 Sept 2015, 13:37

Chinese Tourists

On 14/9/2015 a group of Chinese tourists visited this branch to do some shopping and paid with their international credit card.<br> <br> The Bank of China contacted them subsequently by advising them of their purchases to the amount of R28'000. Since this was not the case they went to report it to the local police station.<br> <br> The tourist guide below also explained the situation to the management of Pick ' Pay, yet did not receive any satisfactory answer.<br> <br> Pick 'n Pay appears to be the favourite super market regularly visited by Chinese tourists.<br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br>

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Replies (1)
Pick n Pay
Pick n Pay's reply18 Sept 2015, 14:23
Official
Hello knock,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***