CHICKEN THAT IS OFF BY THE TIME YOU GET HOME

ON SEVERAL OCCASIONS WE HAVE PURCHASED FRESH CHICKEN PACKS FROM PICK 'N PAY AND IT IS SICKENING THAT BY THE TIME WE GET HOME IT SMELLS BAD. WE HAVE HAD TO THROW AWAY AN ESTIMATED TOTAL OF BETWEEN R200 - R500 WORTH OF CHICKEN OVER THE PAST TWO MONTHS AS A RESULT OF THIS. HOW LONG DOES THIS PRODUCT STAY IN STORAGE BEFORE IT GETS PUT ON THE SHELVES FOR CUSTOMERS TO PURCHASE? ON SATURDAY, 9 JANUARY 2016, WE HAD TO RETURN TWO PACKS OF BREAST PIECES TO THE VALUE OF R70 FOR THE SAME REASON AND ALL THEY DID AT THE RETURNS COUNTER WAS REFUND OUR MONEY AND NOT REALLY BOTHERED ABOUT WHY THE PRODUCT IS BEING RETURNED AS THEY WERE WAY TOO BUSY EATING CAKE AND HAVING JUICE. SOMETHING NEEDS TO RECTIFY THIS - HOW MANY OTHER PEOPLE ARE ALSO EXPERIENCING THIS PROBLEM?