1 reviews | Active since Jan 2016
Chicken ****** (with faeces) in PnP Frozen Pack
I was lead to believe that there would not be a drop in standard when I purchased a PnP brand product.<br> <br> I was disgusted by the lack of quality control when I purchased a PnP brand bag of frozen chicken pieces. During my meal I discovered among the pieces something that resembled a chicken's **** and ******. I squeezed the part in question and faeces leaked out of the orifice. I am sure you can imagine that this was a truly unpleasant experience which not only put me off my meal, but the PnP brand as a whole. <br> <br> This is a clear breach of health and safety regulations, which I feel is simply unacceptable from a brand that ensures quality at an affordable price. I sent an email to customer care and was only contacted 5 days later. I was informed by customer care that I would need to provide the barcode, batch code amongst other things before anything would be done. Clearly, 5 days later I could not provide this however I did provide numerous photos of the ****** in question, to no response.<br> <br> 2 months later I followed up and received \acknowledgement of receipt"&"
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, I will email you from my private email address requesting more info.
Kind Regards
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, I will email you from my private email address requesting more info.
Kind Regards
Marise Brown
Ref Number : ***
