OB
Odette B

1 reviews | Active since Aug 2015

10 Jul 2018, 10:49

Cherokee Jacket PnP

Hello I bought a Cherokee down series jacket from Pick and Pay Clothing. I am very disappointed because I have wanted a jacket like this for a long time. The feathers of this jacket keeps on coming out of the jacket. It is al over my t-shirts that I wear underneath. My car seat is covered in feathers. I can't take the jacket back because they said I don't have the tag. I am very disappointed in the quality of this item and I waited a long time to buy one because of the price. Total waste of my money.

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Replies (1)
Pick n Pay
Pick n Pay's reply11 Jul 2018, 11:43
Official

Good day Odette,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the poor clothing quality. We have escalated this to our clothing team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,
Thabisile Macuacua

Best regards,