MN
Mamokete N

1 reviews | Active since May 2015

13 Nov 2015, 16:53

Cheerful and great customer care

I had lost my wallet containing a Pick n pay gift card with a lot of money loaded in it. Considering the fact that it does not require a pin or ID to use, I could have lost that money if it was not because of Mr David (customer services manager) and Mr Thato Phineas(a cashier) who made sure they contacted customer care and had my card replaced with all the money in minutes...keep it up getlemen...I recommend your service to every client.

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Replies (1)
Pick n Pay
Pick n Pay's reply16 Nov 2015, 11:59
Official
Hello mamoketentsekhe,

Thank you for your communication about the customer service received.

We really appreciate this feedback.

Your comments have been brought to the attention of senior management responsible.

Kindest regards

Marise Brown

Ref Number : ***