Check your slip- Pricing errors at Pick n Pay Menlyn Maine

I am extremely disappointed with the service at Pick n Pay Menlyn Maine .

I purchased several items, including one that was clearly marked at a significantly reduced price. While paying, I had a feeling the item was scanned at full price — and unfortunately, my concern was correct. I was charged the full amount instead of the discounted price.

I went straight to customer care to address the issue. Not once did anyone apologise. I was simply asked for my slip, with no acknowledgement of the inconvenience caused. I also spoke to the manager and expressed that this is unacceptable service — especially since this is not the first time it has happened. He showed very little interest in resolving the matter properly and casually mentioned he would address it with the cashier, which he never did.

It makes one wonder how often this happens and whether customers who don’t check their slips end up unknowingly paying more. This experience was extremely unsatisfactory and has left me questioning the store’s pricing accuracy and customer service standards.

Very disappointing.