CHATTY TELLERS AND PACKERS - SLOW TO NO SERVICE

To the manager at Pick N Pay Bedford Centre. The service levels at your branch have dropped drastically. Your tellers and packers would rather chat to one another than serve clients. Then you have a teller who has completed serving a client she is cleaning the counter but looking back and chatting to the other teller behind her..

Your new staff are not efficient and would rather chat amongst themselves than serve clients waiting in the queue to be called and served.. Wait for more than 20 minutes at which time the rush had past and the queues were shorter..

Kindly amend the way the tellers and packers would rather chat than serve clients when they want to pay. We want to purchase our items and leave, not hear staff talking amongst themselves.. they can do that when they go home.

Please do not call me, as I do not want to talk to anyone.. i just want to bring to your attention that if there are no managers, supervisors etc, the staff do whatever they want as they are no longer being monitored.