Chatting

Last night at 19:08 I proceeded to checkout at till no: 11. The two tills in question (till 11 and 12) were empty and these two cashiers were sitting at their tills talking to each other. The cashier @ till 11(Ngumso) informed me that she was closed and that I should go to till: 10 which was allocated for basket only and I had a trolley filled with things. As I walked past to the next available cashier there were 2 trollies blocking it off so I assumed she too was closed. I proceeded to checkout at 14 and as I stood there those two continued their conversation until another customer came along with a basket and Utala at till 12 checked out that customer. Was it not her duty to inform me that she was infact open, but she was too lazy and did not want to cash up my trolley filled with groceries. I do realise that they were not picknpay's regular staff but hired from an agency but I am a customer of picknpay and as such I expect picknpay to inform the agency and these two should be reprimanded.