Chased away and dont want our money

pick n pay new redruth. we shop there monthly. wife goes in on Sunday 31 August 2015 , has 10 items and wants to pay at the front counter as its month end and countless trolleys at the tills. hardly any cashiers. wife gets told she cant pay there as it's really busy. manager tells her to leave the basket there- WOW! I'm sure Raymond Ackerman taught you to turn willing and able paying customers away at the point of sale! Guess we'll be too busy to ever return to your store. poor showing from a chain who clearly are bigger than their customers and couldn't care less! maybe you should look at becoming a government run organisation - you'll fit right in! PATHETIC!