Charged for items that were not received and poor online support

I purchased an online order on Friday and all the items were in stock. However, upon delivery, two of my items were not included as there was no stock.

This is very disappointing as I was expecting these products since there was stock when I purchased them.

Furthermore, I have been charged for the items which totalled R102 and these items were not included. I was also charged incorrectly for 5 bags that i never received.

Is on very disappointing service from PNP.

After sending numerous emails and contacting the call center directly, I had not received feedback