LK
Liani K
1 reviews | Active since Dec 2014
01 Apr 2015, 11:07
Chaos in Pick 'n Pay Hazel Park
I visited the Pick-'n-Pay in Hazel Park on the first of April. The store was a complete shambles with stock blocking the aisles and empty shelves. Many of the the budget items I wanted to purchase were sold out and some items advertised on special were also sold out. The queues were very long and moved very slowly and not enough tills were open - this is unacceptable at the end of the month! One queue I waited in had a broken scanner and the clerk typed in all the bar codes by hand! Remind me not to visit this store again.. I would rather drive further for better service!
Helpful (0)
Replies (1)0
Replies (1)Pick n Pay's replyOfficial
01 Apr 2015, 15:47Hello Lia1985,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Pick n Pay's reply01 Apr 2015, 15:47
Official
Hello Lia1985,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
