DB
Dante B

1 reviews | Active since Jul 2015

19 Apr 2016, 15:57

Change your attitude

I went to buy me a Chelsea bun, Savoury roll and some milk on 15/04/16 at around 1pm. The cashier there had a rotten attitude, failing to be friendly and shouting \WAIT\" when I presented my bank card (Listen Indrani, just because I'm half Russian doesn't mean I'm an idiot okay? I know when to put the card in the machine) and after the transaction she held her head with her hands, to the dismay of customers in the queue that wanted to be helped.<br> <br> VERY UNPROFESSIONAL."

0
Replies (4)
Pick n Pay
Pick n Pay's reply19 Apr 2016, 16:33
Official
Hello Lord Alaric,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number: ***
DB
Dante B's update12 May 2016, 11:29
Reviewer Update
Still no feedback.
DB
Dante B's update07 Jul 2016, 12:17
Reviewer Update

Pretty useless lot.

Pick n Pay
Pick n Pay's reply07 Jul 2016, 12:54
Official

Dear Dante

I do apologise for no-one responding to your complaint.

I have re-escalated your complaint to the relevant personnel; you will receive feedback in due course.

Kind Regards

Marise Brown