LB
Lucille B

1 reviews | Active since Jan 2022

26 Oct 2022, 16:23

Cellphone ****** from handbag while shopping at Irene Link

Good day, My daughter's cell phone was ****** out of her handbag at Pick'nPay Clothing at Irene Link while shopping. When she realised her phone was gone and asked management to ask if it was handed in maybe or spotted, she asked if they can look at the cameras. Eventually the cameras where checked and confirmed it was removed from her handbag. The shop had no security at their doors, nor was any effort made to make this known to Irene Link Centre Management to be on the lookout for these perpetrators and for security to alarm other shops as they knew what these ******s looked like.

We had to ask to speak to centre management. What made things even worse, was that my husband was phoned about an hour after we left as we saw the "centre security" had no clue what was going on or what to do, and when he was called, he was asked to describe the ******s!!! Seriously, the footage was on the cameras at Pick'nPay Clothing?? Not a positive experience at all thinking Security wil do something, but they where clueless!

So Pick'nPay Clothing and the Centre Management and Security of Irene Link Mall is clueless and not of any assistance. Will warn people on social media about this.

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Replies (1)
LB
Lucille B's update06 Nov 2022, 10:04
Reviewer Update
Morning,
Your response was a typical "let us just say something in response".
No where did you give any explanation as to what is being done due to the lack of security and why nothing was actually done.
Despite the fact that security had my husband's details and you could communicate with me by just sending this "auto response".

It is actually shocking, to say the least!