EP
Elbie P
1 reviews | Active since Feb 2019
20 Feb 2019, 09:33
Cellphone shop in PNP selling Bad phones
this is not based on PnP we have an Cellphone shop in the pnp in Reyno Ridge Witbank where we bought a phone we had it for a week and the screen started to make line so the said they going to sent it back and will cost R150 its almost 5 months later now they are telling us they sent all there phones back because there is no spares but wen we bought the phones they said it can be repaired
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Pick n Pay's replyOfficial
21 Feb 2019, 13:03Good day Elbie,
Apologies for the poor product experience. We thank you for taking the time to write to us regarding your experience to enable us to improve on our products.
We have escalated your complaint our management team for further assistance.
Apologies for the poor product experience. We thank you for taking the time to write to us regarding your experience to enable us to improve on our products.
We have escalated your complaint our management team for further assistance.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team
Pick n Pay's reply21 Feb 2019, 13:03
Official
Good day Elbie,
Apologies for the poor product experience. We thank you for taking the time to write to us regarding your experience to enable us to improve on our products.
We have escalated your complaint our management team for further assistance.
Apologies for the poor product experience. We thank you for taking the time to write to us regarding your experience to enable us to improve on our products.
We have escalated your complaint our management team for further assistance.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Pick n Pay Team