LN
Linda N

1 reviews | Active since Jul 2011

28 Jan 2020, 07:42

CEDAR SQUARE SHOPPING NIGHTMARE

was shopping at pick n pay cedar square. The staff there is practically non existent and no management around. Some items were not priced and I needed the price before i reached the tills as depending on the prices was the brand and amount i would be buying. Eventually I found a staff manager and asked where I could scan. She pointed to the end of the shop. Well guess what. The scanner was not working. So i tried to find another staff member to ask for the manager. She said she is acting manager. I said how do I find the price. She said go to the tills and ask. I said must I then stand in a long queue just to get a price and then go back into the shop to continue shopping? She looked at me blankly. This pick n pay in cedar square is horrid and become like the worst kind of shopping experience ever. I will never go there again.

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Replies (1)
Pick n Pay
Pick n Pay's reply28 Jan 2020, 10:21
Official
 Good day Linda,  Thank you for taking the time to address your concerns with us.  Please accept our apologies for the bad service and inconvenience caused.  We are addressing your concerns with our management team.  We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind Regards,           The Pick n Pay Team  

Best regards,