JA
Jana A

1 reviews | Active since Aug 2016

16 Aug 2016, 11:25

Cat food - ****************

<p>I actually logged this complaint through Pick 'n Pay's on line system - two weeks ago and no response.</p> <p> </p> <p>As most industries, one would assume that if you bought / ordered anything in volume, the price per kg eg, gets cheaper per kg. Expect Pick 'n Pay it seems. And because this is a done thing, people don't check and compare the prices between 1.8kg Catsby dry cat food and for a 4kg Catsby dry cat food. The 1.8kg works out to R21.61 per kg and the 4kg is calculated on the price tag @ R30.75 per kg. </p> <p> </p> <p>How is this possible and acceptable. The 4kg should cost R86.44 working on R21.61 per kg, but is in fact a total of R36.55 more.</p> <p> </p> <p>Since I've had no response to the query I logged on their website, I hope to get some response via HelloPeter.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply17 Aug 2016, 09:00
Official

Good day Jana,

Thank you for taking the time to write to us.

We are busy addressing your concerns with our Buying team.

We will be in touch with feedback.

Kind Regards

Anwar Mooideen