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MrMfekason M

1 reviews | Active since Apr 2014

27 Mar 2015, 22:22

Cashiers bad attitude

My friend I visited Pick ' n Pay on William Nicol. I must say the store looks great until the cashier that served me at the till points, she just destroyed my day. This is how it happened...we approach her till as we've noticed that we were not called though she wasn't occupied or serving any client. She just asked me if I would like a plastic. I rep**** saying in Zulu \ngingawujabulela"...This clearly means \""I will love to have one\"" in Zulu. She started scanning my items with suddenly angry and annoyed face. I instantly noticed it and I asked her partner who was parking (Amukelani) if she was had a bad day. I was really not happy with the way she served me at all and I really don't want to be served by people who will be judging us on who we are and what language we speak. Lastly please tell her that we don't come to stores to fish for girls or flart with them. I expect to treated with respect I derseve as your client. Please retrain her or customer orientated chapter. Pushing my juice like that dear. ..wasn't cool all. 'm glad that I saw words \""temporary cashier No. 22 and I just said to myself nowonder she had bad attitude. """

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Replies (1)
Pick n Pay
Pick n Pay's reply30 Mar 2015, 08:08
Official
Hello MrMfekason,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

We do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***