RR
Ramona R

1 reviews | Active since Feb 2015

13 Mar 2015, 07:54

cashier with bad attitude - and arrogant

hi, on the 10th March 2015 - we went to Pick n Pay - point - southbeach (china mall), <br> <br> went on to buy what we needed then we to the cashier, 1st we not greeted by the cashier, anyways i said to the cashier, it is nice if you can greet someone, when they greet you, he just stared at me, <br> then my hubby was looking on the side, to see which choc he wants, then he saw a packet of FORUM cigarettes on the choc shelf, he points out to me and tells me, people are so rude, they dont want something then they just put it into wrong place, <br> then the cashier, tells my husband hey dont leave your cigarette box there, my husband said to him, 1st i dont smoke this cigarette and 2ndly why you talking to me with attitude, <br> then cashier says well give it to me, then, i took offense to this , the way the cashier speaking to us, we not kids/theives, <br> and then i ignored him (cashier) and continued with the cashing up, evern thru this time, the casheir still hasnt asked me for my smart shopper card, then i said to the packing assistant, i need 3 chesterfield (20s)and 1 styuvesant switch, that cashier shouldnt be a cashier with that attitude and i think Pick n Pay should teach their staff cust skil

0
Replies (1)
Pick n Pay
Pick n Pay's reply13 Mar 2015, 09:10
Official
Hello durbangovzn,

Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number :***