NM
Nomfundo M
1 reviews | Active since Apr 2020
30 Apr 2020, 18:35
Cashier who gave me an attitude
I didn't like the way the cashier helped me I told her to I wanted to withdraw my nsfas money and she said stand one side let me take the next customer then she said if its intellimali I have to go to shoprite. But I know I can withdraw at pick n pay but she said no they don't do it . The way she talked to me wasn't a good approach as a pick n pay customer. I was pick n pay Umlazi mega city.
Helpful (0)
Replies (1)0
Replies (1)Pick n Pay's replyOfficial
07 May 2020, 20:33Hi Nomfundo,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We appreciate your patience and understanding at this very difficult time.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
Pick n Pay's reply07 May 2020, 20:33
Official
Hi Nomfundo,
Thank you for choosing Pick n Pay.
Please accept our apologies for the delay in response and any inconveniences caused to you.
We view this incident in a very serious light, we are busy addressing this with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
We appreciate your patience and understanding at this very difficult time.
Kind regards,
The Pick n Pay Team
The Pick n Pay Team
