NM
Nomfundo M

1 reviews | Active since Apr 2020

30 Apr 2020, 18:35

Cashier who gave me an attitude

I didn't like the way the cashier helped me I told her to I wanted to withdraw my nsfas money and she said stand one side let me take the next customer then she said if its intellimali I have to go to shoprite. But I know I can withdraw at pick n pay but she said no they don't do it . The way she talked to me wasn't a good approach as a pick n pay customer. I was pick n pay Umlazi mega city.

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Replies (1)
Pick n Pay
Pick n Pay's reply07 May 2020, 20:33
Official
Hi Nomfundo,

Thank you for choosing Pick n Pay.
 
Please accept our apologies for the delay in response and any inconveniences caused to you.
 
We view this incident in a very serious light, we are busy addressing this with our management team.
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
 
We appreciate your patience and understanding at this very difficult time.
 
 
Kind regards,
The Pick n Pay Team