1 reviews | Active since Apr 2014
CASHIER THREW MY GROCERIES WHILE SCANNING AND EGGS
01March15-went to the above mentioned store, while the cashier was ringing my stuff I realised that don't have enough cash, I took out the body lotion before it was rang up, that made the cashier very upset and she threw my groceries as she was scanning it. I also got angry and told her that I don't appreciate the way she treats me, she never stopped nor apologised not to mention a thank you, I also asked her twice to swipe my smart shopper card, she was just less interested, she even scanned oats that was not belonging to me I also made her aware of it. (don't care attitude)<br> I immediately saw the store manager and made him aware of the service I received he was very dismissive and no apology whatsoever, he said he store is busy therefore he cant call the cashier from the till to reprimand her, I said that's what I meant he said I am more that welcome to log my complaint on hello peter, was very disappointed with his response clearly, doesn't care about his customers and the stores reputation...guess what when I got home 7 eggs broken because of the cashier.my money for more than half a dozen down the drain thanks pick n pay. you have lost a customer no call from that manager pls
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
