Cashier Refused to help me and called next customer

On the 27th of March 2025 I walked into Pic and pay Park Meadows I went straight to till number 1 to withdraw from my MTN MOMO account and deposit money to my time bank account the till jammed while doing the transaction and the cashier Male called the supervisor and the supervisor came to assist and the issue couldn't be resolved at the till she then asked me to go to money market and do the deposit there when I went to money markets the lady cashier in money market she asked me how can she help I then explained that I'm doing a transaction from my MTN MOMO to the time bank account the lady instead of helping me she started arguing with me telling me that you know time bank account sometimes it goes offline which is a speculation and I explaining to her that it is not offline cuz I have been using it right now before I came to her she said to me and telling me it goes offline and if something if it's offline the money won't come out we will have to wait until tomorrow I said it's not offline can you please do it I was sent here so that you help me to do this if it's fine I understand what you're saying but we will see she said the person who sent to you here go back to that person who sent you here and ask that person to help you was shocked I was shocked she said go back to the lady ask her to assist you she refused to help me and call on the next customer to come then so I ended up looking like a fool I have been pushed back and there were two cashiers there and they were talking about me in that situation and the one who refused to help me was telling the other one that I must go back to the person who told me to come here cause mm she's telling me that a time bank you know time bank it doesn't work sometimes and they having this conversation about me standing there and no one is helping me I went back to the supervisor that sent me there her name was lihle and I told her they refusing to help me and say I must come back to you and you must help me and Lihle was breathless then she went an assisted me with a whole two transactions I was doing after assisting me I told the supervisor that I am not happy the way I was treated the way I was refused to be serviced and pushed asite and I was not serviced I'm not happy about how I was treated that was a Worse experience I received at pick n pay Park Meadows Shopping Center