1 reviews | Active since Sept 2018
Cashier needs to go for Customer service Training
I went to Pick"n Pay Bophelong on Saturday evening at around or between 18:20 - 19:06, i did my shopping then went to checkout , and i was thrown aback when i went to a cashier by the name of Brenda Pasha , she was with her colleague Joshua (name tag) and another lady from the deli , Brenda failed to greet in fact she complain and said we as customers have the whole day to do shopping but to come to the store late and inconvenience her , now she must be the last person to place her till drawer , and she had the audacity to even make a face in front of me and another gentle man checking out, and Joshua was the one who even offered me a plastic bag , but he was also rude and adding to the comment made by Brenda Phasha .. She needs to go back for training.
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience and inconvenience caused. We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service experience and inconvenience caused. We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Pick n Pay Team
