MC
Maurice C

1 reviews | Active since Jan 2014

12 Dec 2016, 07:14

Cashier Bad Attitude

<p>I usually stop at the BP on Le Roux Ave to get a snack or two for the morning. I dont ever remember having any issues.</p> <p>This morning, different story, i purchased a box of 12 GrandPa's, shelf price R28-50...till price R29-95...***? So i query with the Cashier after i confirm that the shelf price IS infact R28-50, and all I get grumbling, swearing...and a REALLY bad attitude...Johannes Molele at BP Le Roux Ave, PnP Franchise, you are the cause that i will advertise on your behalf (wont be good) and will never set foot in your facility again.</p> <p>FYI, today is the 12/12/2016, I have with me a till slip from the 6/12/2016 and it TOO reflects R29-95, so my question BP and PnP, how long have you been overcharging your customers...where does the Consumer Protection act come into play...what see, is what i pay???</p>

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Replies (2)
MC
Maurice C's update12 Dec 2016, 07:22
Reviewer Update

Addendum to my original post, I did ask many times to speak to a Manager...I am YET to speak to a manager as he/she was apparently not there?

Pick n Pay
Pick n Pay's reply12 Dec 2016, 12:58
Official

Good day Maurice,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service received.

We are addressing the issue with our management team.

Kind Regards

Anwar Mooideen