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patiencedlaminni P

1 reviews | Active since Nov 2016

01 Nov 2016, 17:28

Cash withdrawals at the till

<p>I went to pick n pay in bracken city in Brackenhurst to with draw money, it was on the 01 I stood the que and when I got to the till the lady told she does not have the amount I requested and enquire with other tills no till had that amount (R1700.00). I went to speak to the manager who told me they do not do cash withdrawals on the 1st and the 2nd, and I asked whey is there no notice of such so the customers are awer she answer was old pick n pay customers now about it. I felt like becpuse I a a new customer I don't matter.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply02 Nov 2016, 10:54
Official

Good day Patience,

Thank you for taking the time to write to us.

Kindly accept our apologies for the poor service received.

We are addressing the incident with our management team and will revert with feedback.

Kind Regards

Anwar Mooideen