1 reviews | Active since Sept 2014
Cash Withdrawal At Till
Was absolutely digusted and humiliated yesterday at your Canal Walk branch. I requested to do a withdrawal at the till, and after asking the teller 3 times what I wanted to do, I ghad to ask her multiple tmes to repeat herself as she decided to whisper her answer to me. I mean, I had to learn closer to her just to her what she said and all I got was something about a supervisor. Thankfully the supervisor was close by (short lady with short dark hair).<br> I then requested AGAIN to do a withdrawal at the till. I gave my amount and was immediately told she didn't have money. I then asked, as I have done this at Checkers before, if one of the other tellers didn't have the amount? The supervisor immediately answered NO. So I then out of frustration, asked why do you then advertise this then? to which she shrugged and walked off. I just shook my head, paid for my items and was about to leave, when to my total embarressment heard the supervisor asking the other cashiers in a loud and sarcastic tone if they had money for me, (she was kind enough to point me out as well), infront of a full shop. Needless to say I wil Never be returning there.
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
