Cash @ Till and Customer Care Email

I went to you Pick n Pay branch today at mall@reds and wanted to use the cash at till service, I had too stand in a queue twice seeing as all the cashiers just tell me they don't have money in the till. I spoke to a manager and the supervisor has to walk to every till and ask them if they have money. I had to stand in the queue again and when I got to the front she still did not have any money.<br> <br> Instead of doing the easy way out and getting the store manager to phone me and give me a 100 excuses without any real resolution, I would like to find out from someone at head office how your operations work for a store. When going to other store's I request the money and I understand they don't always have cash on them but they then get everything ready and let you swipe your card and get the money from the office and then continue assisting clients. Where at Pick and Pay I want to know what do you expect from your customers? For them to literately guess if they will be able to get money,<br> <br> The best part is I tried to send this to your [Email Removed] and got a message that your mailbox is full and cant receive the message, This just shows how much you care about customers.