TN
Thembinkosi N

1 reviews | Active since Mar 2017

01 May 2018, 20:07

Cash at the till

Could not get cash at the till. With all the cashiers saying they don't have cash on their tills... I was forced to go to an ATM at 19H00 when it was not safe to do so... Why advertise a service when you are not really keen on assisting customers with it.

0
Replies (3)
TN
Thembinkosi N's update01 May 2018, 20:09
Reviewer Update
Cashier's name was Lebohang Mohalanyane
Pick n Pay
Pick n Pay's reply02 May 2018, 12:19
Official

God day Thembinkosi,

Thank you for taking the time to write to us.

Kindly note that we are addressing your complaint with our Management team and will revert with feedback.

Please accept our apologies for any inconvenience caused.

Kind regards,

Anwar Mooideen

TN
Thembinkosi N's update02 May 2018, 13:04
Reviewer Update
Thank you for your prompt reply to my complaint. The owner of the store has called to explain the situation and if only an explanation was given to yesterday this could have been avoided... Thank you again for your intervention.