1 reviews | Active since Feb 2011
Card charged twice, both transactions went thru
Card declined at PnP Hartbee****rt over the weekend for R1484.53. Swiped again, success. Went home - two transactions both went off my card. No reversal - both successfully went off my account. Phoned them - to be told I must print out a bank statement and bring it to them. It is their fault, no I have to drive around and waste more money to get my money back. They stole my money, just look on your system and do the reversal!!
Good day Roelof,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Roelof,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas