AT
Alister T

1 reviews | Active since Mar 2018

30 Mar 2018, 13:43

Can’t provide service don’t open

Norwood Hypermarket Stood in the express cue for 55 min then final at a cashier . No change! No supervisors! No managers ! No one behind customer care. No concerns for their customers. I am aware it is a public holiday but if you can’t provide the service. Don’t open

0
Replies (1)
Pick n Pay
Pick n Pay's reply03 Apr 2018, 09:22
Official

Good day Alister,

Thank you for taking the time to write to us.

Kindly note that our stores were operating on skeleton staff as it was Good Friday.

Our team will re-evaluate staffing for future holidays.

Please accept our sincerest apologies for any inconvenience caused.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Anwar Mooideen