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gerard H

1 reviews | Active since Mar 2009

12 Oct 2017, 22:54

Cannot use smartshopper discount

I have personalized discounts as a smart shopper. One of them is Stoney ******beer which I bought. I have switched to Stoney zero but its not always in stock. This time it was but I didn't receive a discount. Am I forced to buy the sugary version to get the discount? Also I keep getting discounts on P&P pears but they haven't been in stock for 2 months. Discounts are a waste of time.

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Replies (1)
Pick n Pay
Pick n Pay's reply13 Oct 2017, 08:44
Official

Hi Gerard,

Thanks for taking the time to write to us.

Apologies for any inconveniences caused to you.

We are busy addressing your concerns with our Smart Shopper team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

Best regards,