KN
Kgomotso N

1 reviews | Active since Oct 2011

18 Sept 2015, 22:32

can i have your Nestle/Ricoffy's contact no

hi. i am still here waiting for feedback on whatever foreign products i have consumed in my coffee in JULY, we are in September and this query is still open, i am so annoyed, can i have the number of the rep??someone called me from Nestle and i never heard from them again..that is because i wrote here and said i i want to return the coffee that you guys gave me, i want my refund, i will never again buy coffee from Nestle, please refund me and then give this Coffee back to Nestle, they clearly dont care about their customers, i will be using Frisco from now on, since i had to replace Ricoffy with Frisco i would rather stay...just so you know the new Ricoffy that you swopped with, its still unopen, i will not open it either, i dont want it anymore, i am tired of complaining about this Nestle company they obviously dont care, they are your suppliers please deal with them, i am your customer, please take this coffee out of my hands and give it back to them, refund me or give me tea or Frisco, i cant do this anymore, from July till september waiting for a query to be resolved, they couldnt be bothered that they made us drink foreign substances in our tea......please refund me me

0
Replies (1)
Pick n Pay
Pick n Pay's reply21 Sept 2015, 12:34
Official
Hello smatsatsa123,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused, and for no-one responding to your complaint.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***