1 reviews | Active since Jul 2012
Cameras in all aisles of Pick 'n Pay at Mall@Reds (security/customer service issue)
I recently got pitpocketed inside Mall@Reds' Pick 'n Pay and i realised almost immediately and I asked security to check their cameras only to find out that they don't have cameras in all their aisles, thus the aisle that my phone was ****** from. This makes it easy for ******* to ***** from their customers. As their loyal customer, i would expect a certain level of security inside their store as courtesy. I am now expected to pay access towards insurance for them to be able to give me another phone. There is also an issue of feeling violated and not safe given the trauma I feel every time i have to think about the store, walk passed or even walk inside. I now have to also spend money on counselling that I had not budgeted for. As part of customer care, I would appreciate it if the store had cameras everywhere to make us feel safe and also to be compensated for the unnecessary expenses that I am incurring due to this stressful time. NB. With ******* knowing which aisles have cameras and which ones do not, it makes it easier for them to plan their targets.
