Call not resolved after 2.5 months

Item: Pick n Pay
Rating: 2
Author: Natalie B

I submitted an email enquiry on the 26th on June 2015 about converting my smart shopper points into avios. <br> I did have someone try help my at the begining of August with no resolutions. Since then I have sent more emails asking for help and have received no response.....<br> <br> PLEASE CAN SOMEONE HELP ME

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Replies (1)

Pick n Pay's replyOfficial

10 Sept 2015, 13:20

Hello nbrunsdon,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Pick n Pay's reply10 Sept 2015, 13:20

Official