NC
Neville C
1 reviews | Active since Oct 2017
30 Nov 2017, 11:59
Call Centre
NO ONE ANSWERING THEIR FKEN PHONES Have a problem with online store and need assistance Numbers tried ***First line - No answer ********** - variations of number as well 7050/7040 etc no one could help ***- no answer tried multiple options
Spent R220 flippen rand on airtime already - useless service!
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Replies (1)
Pick n Pay's replyOfficial
01 Dec 2017, 08:49Good day Neville,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor service experience.
We have tried calling you on *** however there is no answer and no option to leave a message for you.
Please forward any queries you may have to *** or call *** to be assisted by a consultant (this is a toll free number)
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Trading hours -
Monday to Saturday - 8am to 7pm
Sunday's & Public holidays - 9am to 5pm
Kind regards,
Vanitha Venketas
Best regards,
Pick n Pay's reply01 Dec 2017, 08:49
Official
Good day Neville,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor service experience.
We have tried calling you on *** however there is no answer and no option to leave a message for you.
Please forward any queries you may have to *** or call *** to be assisted by a consultant (this is a toll free number)
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Trading hours -
Monday to Saturday - 8am to 7pm
Sunday's & Public holidays - 9am to 5pm
Kind regards,
Vanitha Venketas
Best regards,