Cake order
<p>I have orderd two cake on different occasions and both time the order was late and no apology was granted by management.They inform you to e-mail the picture you want to be printed on the cake but they seem to never open or respond to those e-mails.That is very poor customer service.</p>
Good day Mpumelelo,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Mpumelelo,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Hello I received a call from Mr Balan Malef(not sure of the pronounciation) Mananger of Hazelpark and Lambton Pick n Pay cell- ********** 837.He apologised for everything and offerd to improve the bad service.I appreciate that and I was offerd my money back, which was the best Birthday gift for my son.
I thank Pick n Pay for the way this issue was handled and hope we have a great ralationship in the future.
Thank You.
Hello I received a call from Mr Balan Malef(not sure of the pronounciation) Mananger of Hazelpark and Lambton Pick n Pay cell- ********** 837.He apologised for everything and offerd to improve the bad service.I appreciate that and I was offerd my money back, which was the best Birthday gift for my son.
I thank Pick n Pay for the way this issue was handled and hope we have a great ralationship in the future.
Thank You.