GvdB
Geoffrey van der Burg
1 reviews | Active since Dec 2011
28 Jul 2021, 16:57
Bye Bye Pick and Pay
Pick and Pay Middelburg No buns at 16h00 today.After you fill your basket you find that there is no buns on the supermarket.I asked the floor manager if they havent got bins today.Her reply was as follows.Its problebly finished.I rep**** that Iwill then have to go to Spar around the corner.She rep**** oh you can go thats ok.I left my whole basket and went to Spar.Bye bye Pick and Pay.
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Replies (1)
Pick n Pay's replyOfficial
29 Jul 2021, 10:49 Hello Geoffrey van der Burg ,
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We are really sorry to hear of your unfortunate experience you had at our Middelbug store.
We have urgently communicated your complaint with the store and requested feedback, you should receive feedback shortly via telephone.
For your records, please see reference number -***.
By proceeding with this request to resolving your query, you acknowledge that we will need to share your contact details with the relevant store/department. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below.
Call us on: ***
Email us on: ***
Operating Times:
Monday - Saturday 08:00-17:00
Sun & public holidays: 09:00-17:00
Kind Regards,
Pick n Pay Team
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We are really sorry to hear of your unfortunate experience you had at our Middelbug store.
We have urgently communicated your complaint with the store and requested feedback, you should receive feedback shortly via telephone.
For your records, please see reference number -***.
By proceeding with this request to resolving your query, you acknowledge that we will need to share your contact details with the relevant store/department. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below.
Call us on: ***
Email us on: ***
Operating Times:
Monday - Saturday 08:00-17:00
Sun & public holidays: 09:00-17:00
Kind Regards,
Pick n Pay Team
Best regards,
Pick n Pay's reply29 Jul 2021, 10:49
Official
Hello Geoffrey van der Burg ,
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We are really sorry to hear of your unfortunate experience you had at our Middelbug store.
We have urgently communicated your complaint with the store and requested feedback, you should receive feedback shortly via telephone.
For your records, please see reference number -***.
By proceeding with this request to resolving your query, you acknowledge that we will need to share your contact details with the relevant store/department. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below.
Call us on: ***
Email us on: ***
Operating Times:
Monday - Saturday 08:00-17:00
Sun & public holidays: 09:00-17:00
Kind Regards,
Pick n Pay Team
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.
We are really sorry to hear of your unfortunate experience you had at our Middelbug store.
We have urgently communicated your complaint with the store and requested feedback, you should receive feedback shortly via telephone.
For your records, please see reference number -***.
By proceeding with this request to resolving your query, you acknowledge that we will need to share your contact details with the relevant store/department. They will be in touch with you as soon as possible to further assist.
Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below.
Call us on: ***
Email us on: ***
Operating Times:
Monday - Saturday 08:00-17:00
Sun & public holidays: 09:00-17:00
Kind Regards,
Pick n Pay Team
Best regards,