ND
Norman D

1 reviews | Active since Mar 2009

31 Jul 2025, 14:09

**** BY PICK & PAY

The **** run by Pick & Pay and BP. Fill up with R500 four times and collect a toy car. Since the beginning of June there has been no cars delivered to the outlets, but they keep promising stock every week, so we just keep putting in their petrol and keep collecting codes for our free cars. Now the promotion is running at an end, there are still no cars, BUT they now insist that there will be limited stock, so first come, first serve. Very EASY, let everyone collect codes after putting in fuel and then deliver a few cars and "SORRY" to the rest. Surely they know how many cars are outstanding and supply their customers with the cars promised by the promotion.

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Replies (1)
Pick n Pay
Pick n Pay's reply04 Aug 2025, 07:12
Official
Hi  Norman,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for any inconveniences caused to you and for the delay in response to your post.
 Please contact the BP Helpdesk on ***for further assistance regarding this offer.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on   : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team

Best regards,