1 reviews | Active since Oct 2016
Burned Milk Tart
I bought a milk tart at Pick n Pay Capegate on the 31/08/2018.The filling tasted burned which was really nauseating.I took the tart back and the only thing they said was Sorry here's your money back.How is the qaulity being controlled.What about my inconvenience and time.I wanted to take another tart which cost more than the original tart price and they just bluntly refused to meet me halfway.Im really disappointed and upset.Dont think I will ever buy anything at a Pick n Pay store again.
Good day Whitney,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Good day Whitney,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality.
We are addressing your concerns with our Corporate Brands Team. An email has been sent to you from our team requesting more information.
Kindly respond to the email with necessary information to enable our team to investigate further.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas